Do you offer free delivery?
Yes! We offer free delivery on all orders over SAR 2,499 throughout Saudi Arabia (Jeddah, Riyadh, and Dammam).
What brands do you carry?
We are authorized distributors of HP, Canon, Brother, Dell, Lenovo, Epson, Sharp, TP-Link, and many other leading IT brands.
Do you have physical stores I can visit?
Yes, we have locations in Jeddah, Riyadh, and Dammam. Visit our Contact page for addresses and hours, or check our footer for location details.
What is your return policy?
You can request a return within 17 days of delivery. In the first 7 days, unused items get a full refund of the product price, even if you opened the box to inspect them. From day 8 to day 17, sealed items get a full refund and opened, unused items are refunded at 50% of the product price. Used, installed or activated items can't be returned for change of mind, but defective products are always covered under warranty. Discounted and clearance items are final sale unless they arrive defective, damaged or are not the item you ordered. Please contact us at +966 920 016 786 or info@stech.ink to arrange a return. See our full Return Policy.
Do you provide installation services?
Yes, we offer professional installation services for photocopiers, networking equipment, and CCTV systems. Contact us for a quote.
Are your products original with warranty?
Absolutely. All our products come with official manufacturer warranties. We only sell genuine, authorized products - never refurbished or imitation items.
Do you offer leasing options for businesses?
Yes, we provide flexible photocopier and equipment leasing plans for businesses. Contact our corporate sales team at info@stech.ink for details.
How long does delivery take?
Orders are typically delivered within 1-3 business days in major cities (Jeddah, Riyadh, Dammam). Other areas may take 3-5 business days.
Do you offer bulk discounts for businesses?
Yes! We offer special pricing for corporate bulk orders. Please contact us at +966 920 016 786 or email info@stech.ink with your requirements.
Can I track my order?
Yes, once your order ships, you'll receive a tracking number via email to track your delivery in real-time.